Basic authentication header of the form Basic <encoded-value>, where <encoded-value> is the base64-encoded string username:password.
username of the receptionist
"johndoe"
Greeting phrase for the receptionist. It will say this phrase as it picks up the call
"Hi, welcome to My AI Frondesk. We're currently doing a 10% off summer sale. I can help you book an appointment or answer any questions you may have. How may I help you?"
Your twilio phone number which would receive calls
13456788989
Information about your business. This will be the knowledge base of the receptionist
"Prestige Estates Realty is a dynamic player in the real estate industry, specializing in residential and commercial property transactions. With a commitment to excellence and customer satisfaction, we offer a comprehensive range of services, including property sales, leasing, and property management.\n\nOur team of experienced real estate professionals leverages market insights and cutting-edge technology to provide clients with tailored solutions that meet their unique needs. Whether you're buying, selling, or renting, ABC Realty is dedicated to delivering exceptional results and ensuring a seamless real estate experience.\n\nTo explore our available properties, list your property with us, or discuss your real estate goals, please visit our website or get in touch with our knowledgeable team.\n\nServices offered:\n- Property sales\n- Leasing\n- Property management\n- Market insights\n\nPrices:\n- Property sales: Starting from $200000\n- Leasing: Starting from $1000\n- Property management: Starting from $500\n- Market insights: Starting from $500"
Email address of the receptionist
Name of the business
"My AI Frontdesk"
Sample QA for your receptionist to train it according to real questions asked by the users and how to respond to them
"Q: What services do you offer? A: We offer haircuts, beard trims, hot towel shaves, and neck cleanups. Q: Do you have any availability right now? A: You can check for availability on our website."
Languages your receptionist will support (at-least English is mandatory/default)
Greetings for all the languages provided in selectedLanguages (except for English, which uses greetingPhrase instead)
0 <= x <= 100"From now on, you are a helpful phone receptionist at My AI Frontdesk that customers can call to ask questions. Be friendly and helpful. Never make up information that you don't know."
"+1xxxxxxxx"
"Other"
"Be extra polite"
0 <= x <= 10000 <= x <= 15true
The AI will ask questions defined in the questions array in the beginning of the call (if scenario field is set to beginning) or if defined scenario occurs during the call (if scenario field is set to custom-scenario). Remember while using custom-scenario, the customScenario field is necessary.